Stakeholder Engagement

Creating new value together with diverse stakeholders

We have established a multi-stakeholder policy and are committed to creating new value by addressing the needs and challenges of people across diverse countries and regions, together with a wide range of stakeholders.

Stakeholder Main initiatives Communication channels
Customers Create better products and services, handle complaints, and disclose appropriate product and service information.
  • Customer satisfaction (CS) activities
  • Sales activities
  • Website
Suppliers Smooth information sharing to create fair business relationships and better partnerships.
  • Procurement activities
Employees Promote fair working conditions and occupational health and safety, and improve employee engagement.
  • Dedicated employee website (Astemo Times) / Intranet / company newsletter
  • Various training programs
  • Town hall meetings between management and employees
  • Employee surveys
Central/local governments & industry associations Compliance with domestic as well as international laws and regulations; strengthening of industrial infrastructure; attracting companies; and contributing to a decarbonized, recycling-oriented society.
  • Liaison with international agencies, national government bodies, and local governments
  • Managing engagement with industry associations
  • Participation in industry–government–academia initiatives
Academic/research organizations Promote technological innovation and participate in collaborative projects between industry, government, and academia.
  • Open innovation (joint research)
Local communities Fulfill responsibilities as a corporate citizen and participate in the local community.
  • Contributing to local communities through business
  • Participation in volunteer activities